Carpet Cleaning
FAQ
Norman, Moore, Noble & South OKC

Clean and Dry Carpet Cleaning is a family- and veteran-owned business serving Norman, Moore, Noble, Lexington and south OKC since 2008. We're Insured & Satisfaction Guaranteed and Google Guaranteed. Here are answers to the questions we hear most.

Frequently Asked Questions

What cleaning services do you offer?

We offer carpet cleaning, upholstery cleaning, tile & grout cleaning, area rug cleaning, commercial carpet cleaning, mattress cleaning, pet stain & odor treatment, carpet & fabric protectant and grout sealing.

What areas do you serve?

We serve Norman, Moore, Noble, Lexington and south OKC. Our normal service area is south of I-240, east of I-44, west of Choctaw Rd and north of Purcell.

Is there a travel fee?

No, not inside our service area. There is no travel fee anywhere in Norman, Moore, Noble, Lexington or our south OKC ZIP codes. A $25–50 travel fee applies only to locations outside that area.

How often should I get my carpets cleaned?

Most carpet manufacturers recommend professional carpet cleaning at least every 12 months. Homes with kids, pets or heavy foot traffic may need it more often. A good rule is to schedule a cleaning as soon as your carpet starts to look dirty.

Does professional carpet cleaning help with allergies?

Yes. Professional carpet cleaning removes dust, allergens and pollutants trapped deep in carpet fibers, which helps improve the air quality in your home. Regular cleaning keeps those allergens from building back up.

How long does carpet take to dry after cleaning?

Carpet and upholstery usually dry in 4–6 hours, but drying can take up to 24 hours depending on soil level, airflow and humidity. We extract as much moisture as possible during cleaning to speed up drying.

When can I walk on my carpet after cleaning?

It's best to wait until your carpet is completely dry, usually 4–6 hours, before walking on it or putting furniture back. This helps prevent re-soiling and damage.

How is your pricing set?

Carpet cleaning is priced by area (an area is 250 square feet or less), with add-ons for halls, staircases, closets, pet treatment and protectant. Upholstery is priced by the piece, and tile & grout by the square foot. There is a minimum charge, and an extra fee applies for the 3rd floor and above. Estimates are free, and you can see our current price list on our online booking page.

Are estimates free?

Yes. We give free estimates for all of our services, by phone at (405) 579-1474 or in person. As a family-owned business, our pricing is transparent, and we'll give you a detailed estimate tailored to your home or business.

Will you move my furniture?

Yes, we'll carefully move light furniture such as chairs, sofas and end tables if you'd like, and protect the legs with disposable blocks or plastic tabs. We don't move beds or large, heavy items. Please clear any items off furniture before we arrive.

Do I need power and water on for my cleaning?

Yes, please make sure both power and water are on. If they won't be, tell us when you book and we may be able to make other arrangements.

Does someone need to be home during the cleaning?

No, it's fine if no one is home, but if anyone is home an adult must be present; minors can't be left unaccompanied. If no one will be home, please arrange with us when you book how we'll get in, how you'll pay, and how we'll lock up when we're done.

Do I need to vacuum before you come?

No, but it helps. Light vacuuming of high-traffic areas is recommended, not required. Our equipment vacuums continuously during cleaning, and we can do a thorough vacuum beforehand if needed. Before we clean, please pick up anything larger than a vacuum will pick up, such as toys, coins and clutter, and remove it from the floor.

Can you remove pet stains and odors?

Yes. We offer pet stain & odor treatment for carpet, upholstery and area rugs throughout Norman, Moore, Noble, Lexington and south OKC. Pet treatment is an add-on to a cleaning and can't be booked on its own. Results vary with how deep and how old the stain is; see our cat urine policy below.

Do you clean tile & grout, area rugs and mattresses?

Yes. Along with carpet and upholstery, we clean tile & grout, area rugs and mattresses, and we offer grout sealing and carpet & fabric protectant to help keep surfaces cleaner longer.

Do you clean commercial carpet?

Yes. We provide commercial carpet cleaning for offices and businesses in Norman, Moore, Noble, Lexington and south OKC.

What payment types do you accept?

We accept cash, checks, and credit/debit cards. ACH bank transfer is also available when you pay online. Payment is due at the time of service.

Do you offer a military discount?

Yes. As a veteran-owned business, we offer an 8% discount to all active-duty military members and veterans, year-round, on all of our cleaning services. Just let us know your military status when you schedule.

Can I book online?

Yes. You can book online at Book Online or call us at (405) 579-1474.

What are your business hours?

We're open Monday through Friday, 9 AM to 5 PM, and closed on weekends. Call us at (405) 579-1474.